Investor Relations

What If You Could Choose Your Shareholders?

by Vanessa Schoenthaler on November 3, 2011

Private companies have a fair amount of control over the composition of their shareholder base–at least for the time being, if the market for private shares continues to grow, that may not always be the case.

Public companies, on the other hand, have very little, if any, control. Buying and selling listed or quoted securities is so easy that it’s been compared child’s play:

So, as a public company you have to simply accept that your shareholders choose you, and not the other way around. Correct? Perhaps; but maybe not.

A recent paper by University of Pennsylvania Law School Professor Edward B. Rock, questions the preceding notion by examining the extent to which a public company (or a soon/intended-to-be public company) can influence the composition of its shareholder base using two types of strategies, what he calls: direct or recruitment strategies, and shaping or socializing strategies.

What Does Your Ideal Shareholder Base Look Like?

But before getting into the details of the various strategies, you have to answer the question: what does your ideal shareholder base look like? What are the characteristics of a good shareholder? What about a bad one?

The answer, of course, largely depends on who you are, or as Professor Rock puts it: “one person’s ‘active monitor’ is another person’s ‘intrusive busy-body’ or ‘speculator,’ and shareholders who may be good from a shareholder perspective may be bad from a manager’s perspective.”

Generally, however, from a company’s perspective, a good shareholder is defined as one that provides long-term capital at an attractive price. A good shareholder contributes to the development of a well-functioning secondary market, leading to a reasonably accurate price for your securities, and, in turn, increasing their value as a form of corporate currency. A good shareholder is also defined as one that evaluates management “according to long-term fundamental value rather than short-term earnings” and contributes to an overall increase in company value.

In contrast, a bad shareholder is defined as the opposite of a good one. A bad shareholder is one that seeks personal or short-term gains at the expense of other shareholders or long-term value.

Strategies for Influencing the Composition of Your Shareholder Base

Direct or recruitment strategies are categorized as those that are used to identify good investors and bring them into your shareholder base or, conversely, to identify bad shareholders or investors and oust or discourage them from becoming a part of your shareholder base.

Shaping or socializing strategies are categorized as those that are used to transform your existing shareholders into good shareholders.

The paper goes on at length analyzing the different strategies in each category, but here I’m only going to touch on what I think are the three most operable:

Pursue Relational Investments 

Relationship investing, which gained a degree of popularity in the United States in the early ’90s, comes in many forms, but is typically characterized by a large investor taking a long-term position in a company and playing the role of active monitor.

Pursuing a relationship investment strategy involves identifying virtuous relational investors and recruiting them as shareholders in a negotiated, arm’s-length transaction, such as in a PIPE transaction, with contractual or other incentives put into place to align the relational investors’ interests with those of management and of the remaining shareholders. By way of example, the paper cites Warren Buffet’s $5 billion investment in Goldman Sachs at the height of the financial crisis (Warren Buffet and Berkshire Hathaway are used quite often as examples throughout the paper).

Collaborate with Investor Relations

Investor relations, as defined by the National Investor Relations Institute, is “a strategic management responsibility that integrates finance, communication, marketing and securities law compliance to enable the most effective two-way communication between a company, the financial community, and other constituencies, which ultimately contributes to a company’s securities achieving fair valuation.”

Investor relations should be an integral part of any strategy that looks to influence the composition of your shareholder base, and, at minimum, your investor relations department, team or designee should play a role in:

  • defining your ideal shareholder base;
  • identifying good investors, relational or otherwise, and recruiting them as shareholders;
  • educating shareholders about company policies and practices that will ultimately shape their role as shareholders; and
  • building relationships with key shareholders around issues of strategy and policy in an effort to move those relationships “into a more cooperative and productive” direction.

Cited examples of the potential for shareholder education include Prudential Financial’s “Letter from the Board of Directors to Our Shareholders” and Berkshire Hathaway’s “owner’s manual.” One approach for building relationships with key shareholders is to increase communications by, for example, incorporating a “directors’ discussion and analysis” into your proxy materials or by holding regular meetings with key shareholders around issues of “strategy, risk control, compensation, ethics, CEO succession, [environmental, social and corporate governance]” and so on (similar to the meetings contemplated by the somewhat contentious fifth analyst call).

Also noteworthy, and I’m not going to recap it here, is that the paper touches on, and you should really consider, the implications of Regulation FD on an investor relations strategy.

Consider Clientele Effects

Clientele effects describe the propensity of a group of similarly situated investors to buy and hold the securities of those companies that have policies or practices corresponding to their own investment preferences. Such as the propensity of investors in lower tax brackets (or who are tax-exempt) and in need of current cash flows to hold the securities of companies that pay higher dividends.

Pursuing a strategy based on clientele effects requires that you first consider whether and to what extent clientele effects play a role in the composition of your existing shareholder base, and then whether changes to certain of your policies or practices would encourage shareholders of a good type to acquire, or discourage shareholders of a bad type from holding, your securities.

Beyond your dividend policy, you should consider whether and to what extent your corporate governance policies, polices on stock splits and reverse stock splits as they pertain to share price and liquidity, policies on earnings guidance, and even where you list your securities, will  influence clientele effects.

A Few Honorable Mentions

Finally, some of the other strategies worth mentioning include the influence of: your choice of domicile, such as Delaware as compared to an offshore jurisdiction, the exchange on which you list your securities, such as Nasdaq or NYSE as compared to the LSE, and, if you’re a soon/intended-to-be public company, alternative capital structures, such as the ever polarizing dual-class structure.

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Is the Self-Published Earnings Release Really a Threat to Transparency?

This New York Times DealBook piece seems to thinks so.

To add a little context: This past April, rather than issue its traditional earnings release, Google, Inc. issued a media advisory announcing the availability of its first quarter earnings and directing readers to its own investor relations website.  Google also indicated in the advisory that future earnings releases would be made available exclusively through its investor relations website, as opposed to being disseminated through a newswire service.

Google’s not the only company, or even the first, to move away from newswire services.  Other examples include Expedia, Inc., Marathon Oil Corporation, SVB Financial Group, and, most recently, Microsoft, which announced on October 27 that it would be publishing its earnings release through its own investor relations website.

This seemingly growing trend was brought about, in part, by the Securities and Exchange Commission’s August 2008 release of interpretive guidance on the use of company websites.

The DealBook piece offers up an interesting perspective on the trend, arguing that:

In an age of high-frequency trading when every millisecond counts — even in after-hours trading — the move toward companies’ distributing earnings and other market-moving information via their Web sites rather than through wider distribution channels raises some serious questions about transparency. …

If every company were to release all of its market-moving news only on its Web site, investors would have to traipse around the Internet in search of the market-moving information.

The premise seems to be that the Commission has “bungled its disclosure rules” by issuing some “vaguely worded guidance” (i.e., the August 2008 interpretive guidance) that permits a company to release important information through its website, rather than through a traditional newswire service, thus allowing “some savvy investors an edge while potentially putting the rest of us at a disadvantage” and “rais[ing] some serious questions about transparency” .

I must be missing something here.  Last I checked, information published through a company’s website was accessible to all investors simultaneously.   Not to mention that with the aid of push technologies like RSS and email blasts it’s only necessary for an investor to visit a company’s website once in order sign up for and receive up-to-the-minute alerts and news releases.

If transparency and parity of access to information are truly the concerns, then I don’t see how this trend can be viewed as a negative. Actually, if the analysis set out in this IR Web Report piece remains accurate–that individual investors, whether by the nature of newswire distribution or internet data transmission, receive news releases anywhere from a few seconds to several minutes after professional investors–then this trend may actually place more of us on the same information plane as those savvy investors with which DealBook seems so concerned.

As a separate point, the piece also focuses on the time between the publication of Microsoft’s earnings release and the posting of its Form 8-K on the Commission’s EDGAR website (a period of 13 minutes), and goes on to state that companies are supposed to file their Form 8-Ks with the Commission “before, or at least simultaneously with, the publication of an earnings report”.  This isn’t exactly correct, at least not with respect to an earnings release.

As a general matter, Regulation FD requires that when a company discloses material, non-public information to certain enumerated persons it must, in the case of an intentional disclosure, simultaneously disclose that information publicly.  This public disclosure requirement can be satisfied either by filing a Form 8-K or by any other method reasonably designed to provide broad, non-exclusionary distribution of the information to the public.  In its August 2008 interpretive guidance the Commission discusses, among other things, the circumstances under which material, non-public information disseminated through a company’s website would be considered public for purposes of Regulation FD, concluding that:

[W]e now believe that technology has evolved and the use of the Internet has grown such that, for some companies in certain circumstances, posting of the information on the company’s web site, in and of itself, may be a sufficient method [reasonably designed to provide broad, non-exclusionary distribution of the information to the public] .

In the cases of an earnings release, however, a company must file a Form 8-K–there is no alternative method of public disclosure available–and has four business days within which to do so.

So, assuming for a moment that by publishing its earnings release through its own website, Microsoft satisfied the public disclosure requirement of Regulation FD, then as far as the federal securities laws are concerned the company had four business days to file its Form 8-K.  Determining whether publication of its earnings release through its own website actually satisfied Regulation FD would require a further analysis of whether its website is a recognized channel of distribution and whether publishing information through its website disseminates that information in a manner that makes it available to the securities marketplace in general … we’ll leave that one for another post.

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How Information Flows Though the Twitterverse

by Vanessa Schoenthaler on September 13, 2010

Somewhat related to my prior post, and definitely cool, check out this post over at the Hubspot Blog which offers visual representations of the different ways information spreads through the twitterverse:

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A recent study out of the University of Michigan found that by using Twitter smaller companies with less media visibility and analyst coverage can reach a wider investor audience and increase their share liquidity.  The study looked at a sample of technology firms identified as active users of Twitter and found that tweets disseminating hyperlinks to company-initiated information, such as press releases, can lead to lower bid-ask spreads and greater market depth.

In an interview with Stockopedia (reprinted in full by IR Web Report) the study’s authors point out that:

Twitter is a free service to join for both firms and investors, so establishing the channel is relatively costless. The biggest hurdle we see is getting investors to follow the firm on Twitter …  As technologies like Twitter grow, this hurdle should become less of an issue. Fortunately, we’re seeing Twitter usage grow at an unbelievable rate. For example, in 2007, there were roughly 400,000 tweets posted per quarter. In comparison, there were 4 billion tweets posted in the first quarter of 2010, which is quite impressive!

Are you using Twitter or other forms of social media to communicate with your investors?  Do you have a strategy in place?  If not, you’re not alone, according to this June 2010 survey by Digital Brand Expressions only 41% of responding companies had a strategic plan for social media.  If you are using social media, what’s working/not working for you?

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